The NRF Foundation announced that it has brought together dozens of retailers and nonprofits to launch RISE Up (Retail Industry Skills & Education), a groundbreaking new training and credentialing initiative designed by the retail industry to help people — regardless of education, background, economic means or age — acquire the skills they need to secure jobs in retail and advance into promising careers.
RISE Up begins with Retail Industry Fundamentals, a 15-module formal training program for entry-level retail associates in distribution centers, call centers or stores. It will give people a wide array of knowledge in areas like retail tools and technologies, customer service, retail math, inventory and interview skills. The training can be delivered in the classroom — or online — to people of all backgrounds, ages and education levels. Upon successful completion of an exam, these learners will not only walk away with a credential for their resumes, but also the skills and confidence to take the first step toward a successful career. RISE Up is available through nonprofit and public education partners and can also be used directly by retail companies to train and advance existing employees.